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If your original purchase arrives damaged, please alert me within 7 days from the date of receipt (as determined by shipment tracking details provided by 3rd party mailing companies). Please include photos of the damage to the piece and the box and packaging in the state upon its arrival. If I have additional inventory, I will replace your item. If it is out of stock or you purchased a one-of-a-kind item, I will refund your order minus the cost of taxes & credit card fees already paid. Replacing items damaged during shipping without cost is only available if I receive a message from you with photos within 1 week of the package arriving, per the tracking number delivery date.